Shipping Policy

Website: https://kailashnatures.in/

Thank you for shopping with Kailash Natures. We are committed to delivering your orders safely and on time. Please read our shipping policy carefully.

1. Order Processing

All orders are processed within 1–3 business days after successful payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.
During high-demand periods, festivals, or promotional sales, order processing may take slightly longer.

2. Shipping Timeline

Estimated delivery timelines:

Tamil Nadu: 2–5 business days
South India: 3–6 business days
Rest of India: 4–8 business days

Delivery timelines are estimates and may vary depending on location, courier availability, weather conditions, or unforeseen circumstances.

3. Shipping Charges

Shipping charges (if applicable) will be displayed during checkout.
Free shipping offers may be available for eligible orders based on promotions or order value.

4. Order Tracking

Once your order is shipped, tracking details will be shared via:

Email
SMS
WhatsApp (if applicable)

Customers can use the provided tracking link to monitor delivery status.

5. Incorrect Shipping Address

Customers are responsible for providing accurate shipping details.

If an incorrect address, phone number, or incomplete delivery information is provided:

Delivery may be delayed
Additional courier charges may apply
Order may be returned or cancelled

Kailash Natures will not be responsible for failed deliveries due to incorrect customer information.

6. Delivery Delays

Delivery may be delayed due to:

Courier partner issues
Remote delivery locations
Public holidays
Natural disasters
Weather conditions
Unexpected operational issues

We appreciate your patience in such situations.

7. Damaged Package During Delivery

If your order arrives visibly damaged:

Please do not accept the package if the damage is severe
Take clear photos/videos immediately
Contact us within 24 hours of delivery

This helps us resolve the issue quickly.

8. Failed Delivery Attempts

If delivery fails due to customer unavailability or incorrect details:

Courier may attempt redelivery
Additional shipping charges may apply if reshipment is required

9. International Shipping

Currently, Kailash Natures ships only within India.

International shipping is not available at this time.

10. Contact Us

For shipping-related support, contact us:

Kailash Natures
📧 K.omashwin16@gmail.com
📞 +91 7871049810
📍 K. OMASHWIN
114/20C, Gandhi Nagar, Jagir Ammapalayam, Salem – 636302, Tamil Nadu, India